The SEND and inclusion team

Call the SEND and inclusion support line on 0333 313 7165

Our advisors can help with:

How to access support for children and young people
Information about how to support children and young people with SEND
Advice and guidance for families and professionals seeking for support
Advice, guidance and support for children at risk of imminent permanent exclusion
Advice and guidance about when it is appropriate to request an Education, health and Care needs assessment

This phone line is open Monday to Friday, 9am - 5pm, excluding bank holidays

For all other cases, please make a referral to the Inclusion and SEND team, by completing this referral form.

Within term-time, referrals will be reviewed the following working day and you will receive a response within 3 working days.

This form should be completed by a professional. If you are a parent seeking advice, please contact Norfolk SENDIASS: Norfolk SENDIASS home page

If your query relates to training, please email the training mailbox: sendandinclusiontraining@norfolk.gov.uk

If your query relates to Element 3 funding, please email the Element 3 funding mailbox: element3funding@norfolk.gov.uk

Early Intervention and Prevention:

Learning and SEND:

High quality teaching, advice and support - SEND Advisers
Element 3 funding (please use the Element 3 funding mailbox: element3funding@norfolk.gov.uk)

SEMH and Transitions:

Support for schools regarding individual pupils with behaviours that challenge putting them at risk of exclusion - inclusion advisers

If you require specific support regarding the following, please use the contacts provided below:

Safeguarding queries: Report a concern - Safeguarding - Norfolk County Council
Urgent mental health support: 24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk. Phone: 111 and select option 2 First Response helpline. | Norfolk and Suffolk NHS (nsft.nhs.uk)
Attendance: The NCC Attendance Team can be contacted via email at csattendance@norfolk.gov.uk or via the attendance duty line on 01603 223681
Harmful Sexual Behaviours: Consultations can be requested by emailing hsbproject@norfolk.gov.uk with a brief summary of what the consultation is for
Special school consultations / placements: Contact the EHCP team on 01603 679183
Processes around exclusions: Contact the NCC exclusions team on 01603 303333
Mental health Visit Just One Norfolk: Emotional Health - Just One Norfolk
Mild to moderate mental health referrals: Support for Mild to Moderate Mental Health Needs (justonenorfolk.nhs.uk)
Specific health needs: Visit Just One Norfolk and search for the need: Health Advice & Support for Children - Just One Norfolk or call Just One Number 0300 300 0123