The SEND and inclusion team
Call the SEND and inclusion support line on 0333 313 7165
Our advisors can help with:
- How to access support for children and young people
- Information about how to support children and young people with SEND
- Advice and guidance for families and professionals seeking for support
- Advice, guidance and support for children at risk of imminent permanent exclusion
- Advice and guidance about when it is appropriate to request an Education, health and Care needs assessment
This phone line is open Monday to Friday, 9am-5pm, excluding bank holidays
If your query relates to training, please email the training mailbox: sendandinclusiontraining@norfolk.gov.uk
If your query relates to Element 3 funding, please email the Element 3 funding mailbox: element3funding@norfolk.gov.uk
Inclusion and SEND Teams
Early Intervention and Prevention:
- Social, Emotional and Mental Health
- Norfolk Steps
- Gypsy, Roma and Traveller (GRT)
- English as an additional language (EAL)/ Ethnically Diverse Communities
- Relationships, Sex and Health Education (RSHE)
- Anti-prejudice and Anti-bullying
- School of Sanctuary
Learning and SEND:
- High quality teaching, advice and support - SEND Advisers
- Element 3 funding (please use the Element 3 funding mailbox: element3funding@norfolk.gov.uk)
SEMH and Transitions:
- Support for schools regarding individual pupils with behaviours that challenge putting them at risk of exclusion - inclusion advisers
If you require specific support regarding the following, please use the contacts provided below:
- Safeguarding queries: Report a concern - Safeguarding - Norfolk County Council
- Urgent mental health support: 24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk. Phone: 111 and select option 2 First Response helpline. | Norfolk and Suffolk NHS (nsft.nhs.uk)
- Attendance: The NCC Attendance Team can be contacted via email at csattendance@norfolk.gov.uk or via the attendance duty line on 01603 223681
- Harmful Sexual Behaviours: Consultations can be requested by emailing hsbproject@norfolk.gov.uk with a brief summary of what the consultation is for
- Special school consultations / placements: Contact the EHCP team on 01603 679183
- Processes around exclusions: Contact the NCC exclusions team on 01603 303333
- Mental health Visit Just One Norfolk: Emotional Health - Just One Norfolk
- Mild to moderate mental health referrals: Support for Mild to Moderate Mental Health Needs (justonenorfolk.nhs.uk)
- Specific health needs: Visit Just One Norfolk and search for the need: Health Advice & Support for Children - Just One Norfolk or call Just One Number 0300 300 0123
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