About Early Years training

Early Years and Childcare Training

Our pages detail the current early years and childcare training offer. Further dates and titles are added as they become available. Please refer to the "Mailing list" section below to ensure you are subscribed to receive emails when we add new training opportunities. 

Training locations

The majority of courses will take place online, however some courses are delivered in-person. Please check the venue details for each course carefully before you apply.

Allocation of places

Settings can apply for multiple places per course, however a maximum of 4 spaces* per setting will be allocated initially to ensure fairness of opportunity. Additional members of staff will be added to a waiting list and allocated a place should the course have spaces available prior to the start date.

*Except only 1 space per setting for Signalong Introduction and Signalong Routines workshops due to reduced training group size

Applying for training

Applications for training must be made at least 24 hours** prior to the course start date. We are unable to accept bookings after this time. If the course is taking place on a Monday we would need you to apply by the morning of the Friday before in order for your booking to be processed.

Joining instructions are emailed 3 days prior to the start of the course (unless you have applied late, then you will receive them 24 hours in advance of the start of the course).

If you are booked on to a course please ensure you have the joining instructions 24 hours in advance of the course so there is time to contact us if there are any issues.

**48 hours for courses in the Safeguarding Training brochure.

Mailing list

If you would like to be kept up to date with future training opportunities and early years developments, please subscribe to our email newsletter service.

FAQs

How do I pay for training?

If there is a charge for your course, your setting will be invoiced after the training takes place - usually towards the end of each half term period. You must pay promptly to avoid your future training applications being affected.

What happens after I've applied?

We will email you regarding your training application within 24 hours (during business hours, Monday-Friday). If you fail to receive any communication from us during this time frame you will need to contact us to check on the status of your application, in order to avoid any unnecessary non-attendance fees. It is the responsibility of the setting to check on the progress of applications if you fail to receive anything from us.

What should I do if I cannot attend a course?

If you are unable to attend a course, you must email your name, setting and details of the course to earlyyearschildcare@norfolk.gov.uk

You will receive an email acknowledgement confirming the cancellation.

*We do not accept cancellations by phone*

Cancellation and non-attendance charges:

• Cancelled place more than 24 hours' notice - No charge
• Cancelled place less than 24 hours' notice - Cost of the place
• No notice, didn't turn up or didn't fully complete a course with advertised costs - Cost of the place

When will I get my certificate?

If there is no charge for the training, certificates are issued after the training has taken place and will be emailed to you. If there is a charge, certificates are issued after the invoice has been paid (invoices are sent towards the end of each half term period).

If you did not find what you were looking for please contact the Early Years Learning & Achievement Service by email earlyyearschildcare@norfolk.gov.uk, alternatively call 01603 222300